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Luna Portra Refund Policy
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After the recording date, we may take up to two weeks (14 days) to edit the footage to produce a Volume. We will then deliver to you a watermarked proof for your review. You have up to two weeks (14 days) to either accept or reject your Volume via email. You may send your acceptance or rejection to the email address at the bottom of this page. If you do not accept or reject your Volume before the 14-day deadline, you forfeit your right to a refund. If, however, you reject your Volume within 14 days after we deliver it to you, we will fully refund any monies paid and/or nullify your obligation to pay your invoice.
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June 2025.
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